Privacy Policy

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service”). The terms “we”, “us”, and “Protodea” refer to: (i) Protodea LLC, an Illinois Limited Liability Company.

When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

1. INFORMATION WE COLLECT AND HOW WE USE IT
We may collect, transmit, and store information about you in connection with your use of the Service, including any information you send to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to other users of the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

A. Account Information: When you create an account, we store and use the information you provide during that process. We may publicly display information that you provide. We also store and use any preferences you provide to personalize your user experience. If you believe that someone has created an unauthorized account using your personal information, you can request its removal.

B. Public Content: Some of your contributions to the Service are intended for public consumption and are therefore viewable by the public. If you write reviews, we may display those reviews.

C. Contacts: You can invite others to join the Service by providing us with their contact information, or by allowing us to access contacts from your computer, mobile device, or third party sites to select which individuals you want to invite.

D. Communications: When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and us. You cannot opt out of receiving certain administrative, transactional, or legal messages from us. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages, and share that information with other parties to your messages (for example, to let them know if you have viewed their message).

Transactions: If you initiate a transaction through the Service, we will collect and store information you provide associated with your transaction. We may also use aggregated or anonymized information regarding those transactions for analytics purposes and to improve the Services. This information may be shared with third parties, and third parties may share such information with us, for the same purposes. When you submit credit card numbers and other sensitive payment information, that information is encrypted using industry standard technology.

Activity: We store information about your use of the Service. We also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain data through your device or browser settings, for example you may be able to limit or disallow our collection, use or sharing of location data or mobile advertising identifiers by adjusting the settings for our applications in iOS or Android privacy settings.

F. Different Devices: You may access the Service through different devices (e.g., your mobile phone, personal computer, or other internet connected device) and different platforms. The information that we collect and store through those different uses may be cross-referenced and combined.

G. Sensitive Personal Information: In the course of using the Service, you may choose to allow us to collect and store sensitive personal information about you. You may be able to limit or disallow our collection, use or sharing of location data by adjusting the settings for our applications in iOS or Android privacy settings.

2. COOKIES
We, and our third-party service providers, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)) and similar technology (“Cookies”) in connection with your use of the Service, third party websites, and mobile applications. Cookies may contain unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have interacted with, and the date and time of your use. Cookies may be persistent or stored only during an individual session. You can also set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. Please note that changing any of these settings does not prevent the display of certain advertisements to you.

3. THIRD PARTIES

Third parties may share, receive or process information about you as follows:

A. Advertisers: We may share some non-identifiable, de-identified or aggregated information from or about you with third parties in connection with advertising programs and data analytics.

B. Acquired Data: We may acquire information enabling us to identify and contact users from third parties. Such acquired data may be combined with other data we receives from or about you, and used for the purposes described in Section 1 of this Privacy Policy.

C. Service Providers: We rely on third-party service providers to support or provide services for us in connection with your use of the Service. We share information from or about you with these third party providers so that they can perform their services or complete your requests.

D. Aggregate or Anonymous Information: We share user information in the aggregate with third parties.

E. Business Transfers: We share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, and require them to also honor this Privacy Policy. If another company acquires us, or all or substantially all our assets, that company will possess the same information, and will collect, use, and disclose the information only as described in this Privacy Policy.

F. Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public. If you flag or otherwise complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.

G. Links: The Service may link to third party-controlled websites, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices.

H. Interaction With Third-Party Platforms: If you sign up for, or log into, the Service using a third-party platform like LinkedIn or Google, we may receive information about you from such third-party platform. If you post content to a third-party platform through the Service, that third-party platform will also receive that content, which will be visible to anyone that has access to it through that third-party platform. Some of our web pages utilize framing techniques to serve content to you from third-party platforms, while preserving the look and feel of the Service. In such cases, please note that the information you provide may be transmitted directly to the identified third party.

I. Other Users: Part of the Service is sharing content provided by a user with other users in the form of ratings and reviews. As such, this information is shared with other users. While it is shared in an anonymous way, we cannot guarantee that you will remain anonymous if there is a security breach or if you include information that can be sued to identify you.

4. CONTROLLING YOUR PERSONAL DATA

Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly.

5. DATA RETENTION AND ACCOUNT TERMINATION

You may request to close your account and we will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. We may also maintain residual copies of your personal information in our backup systems.

6. CHILDREN

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Although use of the Services by children is unlikely, if you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

7. SECURITY

We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. CONTACT INFORMATION

You may contact us at team@real360reviews.com.

9. MODIFICATIONS TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you. By continuing to access or use the Service after those changes become effective, you acknowledge the revised Privacy Policy.

10. United States of America: YOUR PRIVACY RIGHTS

We do not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.We do not knowingly sell or share the personal information of consumers under 16 years of age.

We do not disclose your personronal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. We may engage in “targeted advertising” as that term is defined by statute. You have the right to opt-out of targeted behavioral advertising, by contacting us. We recognize Global Privacy Control signals (“GPC”) in regulated states, as required by law if your browser supports this functionality. We collect various categories of personal information when you use the Service, including identifiers, commercial information, internet or other electronic network or device activity information, geolocation data, and professional information.

A more detailed description of the information we collect and how we use it is provided above in Section 1 (Information We Collect and How We Use It). Section 3 (Third Parties) describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances.

If you reside in certain states, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Florida, Montana, Nebraska, Delaware, Iowa, or New Jersey, you have certain rights around the collection, use, and sharing of your personal data.

If you are a resident of one of the above-referenced states, you have the right to: (1) request to know what personal data has been collected about you and to access that information; (2) request to correct inaccuracies regarding your personal data; (3) request deletion of your personal data, though exceptions under the law may allow us to retain and use certain personal data notwithstanding your deletion request; (4) obtain a copy of your personal data, and (5) opt out of targeted advertising, or sharing your data for the purposes of targeted advertising.

In some circumstances, an agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.

We will not discriminate against you for exercising your rights under these state laws.

Additional state specific information:

California Residents

Information regarding the number of requests we have received in California is available through the Support Center. Separate from the California Consumer Privacy Act, as amended by the California Privacy Rights Act, California’s Shine the Light law gives California residents the right to ask businesses what personal information they share with third parties for those third parties’ direct marketing purposes.

Washington Residents

Washington My Health My Data Act
The Washington My Health My Data Act provides Washington residents certain rights around the collection, use, and sharing of their consumer health care data. To learn more about those rights, visit Washington My Health My Data Act Policy.

11. EUROPEAN RESIDENTS: YOUR PRIVACY RIGHTS AND INTERNATIONAL DATA TRANSFER

If you are a European Resident, you have the right to access your personal data, and the right to request that we correct, update, or delete your personal data. You can object to the processing of your personal information, ask us to restrict processing of your personal information, and request portability of your personal information.

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

The Service generally provides you with a reasonable means to view and change your profile information and you can opt-out of marketing communications at any time. If you have any questions or comments about the processing of your personal information, you may contact us as described in Section 8 above. Please note that if you are a resident of the EEA or Switzerland, the “data controller” responsible for protecting your personal data related to the Service is Ireland Ltd., a limited liability company established and resident under the laws of the Republic of Ireland. If you are a resident of the United Kingdom, the “data controller” responsible for protecting your personal data relating to the Service is UK Ltd., a limited liability company established and resident under the laws of the United Kingdom.

For European Residents, please note that the personal information we obtain from or about you may be transferred, processed, and stored outside of the EEA, United Kingdom or Switzerland for the purposes described in this Privacy Policy, including in the United States of America. We take the privacy of our users seriously and therefore take steps to safeguard your information, including ensuring an adequate level of data protection in accordance with E.U. and United Kingdom standards in effect as of the date of this Privacy Policy. These steps include use of Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect European Residents’ personal information in accordance with applicable data protection laws. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

For European Residents, our legal basis for collecting and using the information described above will depend on the specific information concerned and the context in which we collect it. We, however, will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for instance, to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations). If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will typically be to operate our Services, communicate with you in relation to our Services, or for our other legitimate commercial interests, for instance, when responding to your queries, to analyze and improve our platform, engage in marketing, or for the purposes of detecting or preventing fraud.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at the address listed above.